Shipping policy

AUSTRALIAN ORDERS

Domestic orders are shipped via Sendle and shipping costs are automatically calculated based on the order value. See table below for domestic shipping costs.

• Most orders will be processed within 1-2 business day.  
• Please allow 3-5 working days for shipment to reach you in metropolitan areas (excluding WA and NT which may take 7-10 days).
• Bulk orders that require branding will take longer. Please note, shipments to regional areas in all states will also take longer to be delivered.
• You will receive a tracking number via email when your order is shipped from Royal Chef, so you can follow your order until it arrives at its destination

In the event where no one is available at the shipping address to sign for a delivery, a note will be left by the delivery driver with instructions for how to book a redelivery. It is then the responsibility of the customer to arrange a time for redelivery within the conditions set on the note.